Frequently Asked Questions

To place an order on our website, simply browse our products and add the items you want to your cart. Once you are ready to checkout, follow the prompts to enter your shipping and payment information. Once your order is confirmed, we will process and ship it to you as soon as possible.

Once your order has been shipped, we will provide you with a tracking number that you can use to track your package. You can use this number to track your package on our website or through the carrier's website.

We accept a variety of payment methods, including credit and debit cards, PayPal, and other third-party payment platforms. All payments are processed securely to ensure the safety of your personal information.

Yes, we offer international shipping to many countries around the world. However, shipping times and fees may vary depending on your location. Please check our shipping policy page for more information about international shipping.

our jewellery is quality checked before packaged and dispatched. If there are any issues, please email us or DM us @nooraani.official

We have a  strict no return or replacement policy. In order to keep our pieces affordable for our customers, we are unable to offer refunds or replacements.

Please email us or DM us as soon as possible and we will attempt to rectify any issues.